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  • Roadside and Emergency Assist Gauteng

    The IPOP Motor Group Roadside Assist package is designed to ensure that you get the fastest help possible, when you need it most. As an optional extra to our IPOP Certified used cars, this 24-month service offers a wide range of features to keep you safe.

    The IPOP Motor Group Roadside & Medical Assistance plan offers the following features:


    • Flat Tyre Assistance: If your vehicle's spare tyre is inflated and serviceable, it will be installed to replace a flat tyre. When a serviceable spare tyre is not available, towing will be provided under the towing benefit.

    • Battery jump-start: If your vehicle's battery is problematic, the service provider will jump-start your vehicle.

    • Towing Service: If your vehicle breaks down and requires towing or roadside service, Innovation Group is there to help. A towing operator will be appointed to tow your vehicle to the nearest RMI/AA approved Repair Facility. In the event of the tow taking place after hours, your vehicle will be stored in safe storage for the evening.

    • Car Lockout Service: In the event of keys being locked inside your vehicle, a locksmith will be appointed to unlock the vehicle. Note that this service excludes faulty immobilizers.

    • Emergency Fuel Delivery: If your vehicle runs out of fuel, a limited supply will be delivered to enable you to reach the nearest service station.

    • Message Relay Service: Innovation Group will relay a message to a family member, friend or colleague in the Republic of South Africa in the event of a breakdown and/or accident or when you need directions.

    • Direction Service: At Innovation Group, we understand the importance of planning your trip or asking for directions when needed.

    ER24 Medical Benefits

    • Emergency Medical response to the scene of a medical emergency: A road and/or air response will be undertaken utilising an ambulance, a rapid response vehicle, or a helicopter immediately to the scene of a medical emergency where lifesaving support will be provided to you and where relevant, you will be stabilised before transfer is provided to the closest medical facility.

    • Medical transportation: In the event of your involvement in a Medical Emergency, ER24 will provide Emergency Medical Transportation by road and/or by air ambulance, under medical supervision, if necessary, to the nearest medical facility capable of providing adequate care.

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